Street view of Outside In at soho's 31 crosby; features white trim, large windows, central door, plants, brick facade.

SoHo’s 31 Crosby Street Transforms Retail with Light, Nature, and Community Spaces

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Written by John Oliver

2026-09-10

Exploring a multisensory retail haven at Soho’s 31 Crosby

At 31 Crosby Street in SoHo, a new immersive concept from “Outside In” and “Nature of Things” redefines what it means to shop in a beauty store. Located at this address, the space also features fragrance, coffee, and a hidden garden, woven together in a design focused on light and sensory experience. Beyond makeup and skincare, the store offers a holistic shopping experience.

Flagships meet café culture

This innovative destination hosts dedicated flagships for both brands and introduces a unique fragrance gallery alongside an “Outside In Café.” Spearheaded by Carisa Janes, the founder of “Hourglass Cosmetics,” Janes collaborated with Shanghai-based “F.O.G. Architecture” on the studio’s first project in the United States. Janes and F.O.G. beautifully marry aesthetics and functionality, redefining traditional retail expectations.

For another perspective on blending aesthetics and functionality, explore Madrid’s Capsule 04 innovative interior design which delves into artful space transformations.

“This was a rare opportunity to design beyond the visual, to think about how a space can engage people on multiple levels at once,” shares Leilei Wu, Partner in Charge at “F.O.G. Architecture.” The design encourages movement and engagement, crafting a dynamic visitor experience.

Curved sand-colored walls with shelves of bottles, a vase on a table, softly lit, minimalist setting.
Curved sand-colored walls with shelves holding bottles, a side table with a vase, and softly lit shelves at the end evoke the Outside In philosophy of Nature of Things SoHo, creating a calm, minimalist hallway that seamlessly brings natural tranquility indoors.

A tactile journey with Nature of Things

Within the “Nature of Things” flagship, organic materials create an enveloping environment. Curved loofah walls and tactile surfaces invite touch and exploration. A monolithic stone basin greets visitors, facilitating a hands-on product discovery.

Row of small bottles on stone counter beneath 'OUTSIDE—IN' engraving; green branches in corner.
A row of small bottles is lined up on a stone counter beneath the engraved words “OUTSIDE—IN” with green branches in the top left corner, evoking the natural elegance found at Nature of Things SoHo.

Illuminating experiences at Outside In

Next door, “Outside In” utilizes light as its main material. The space is capped by a coved ceiling with a circular oculus, while frosted glass and stone diffuse a soft glow. Custom vanities with integrated lighting and adjustable privacy glass enhance the shopper experience. In the fragrance gallery, lighting shifts in color and intensity, altering the space’s mood around a custom scent wall.

Modern minimalist kitchen with central island; coffee machines, pastries in glass case, flowers in vases.
Modern minimalist kitchen with a large central island, coffee machines, pastries in a glass case, and vases with flowers. Inspired by the Outside In concept and the refined aesthetic of Nature of Things SoHo, large windows provide natural light and seamless views of greenery outside.

Beyond beauty: café and culture

The concept further diverges from traditional retail with the “Outside In Café,” offering pastries and specialty drinks in custom ceramics. The eatery opens onto a hidden garden, giving visitors a serene spot to relax, independent of making a purchase. People coming here will find this café to be a unique cultural spot.

Similarly, on the theme of integrating nature with design, discover Shanghai’s Yanlord Arcadia oasis which illustrates the fusion of water, light, and greenery in urban living.

Minimalist interior with curved counters, wood finish, and backlit mirrors; plants and bottles on walls.
Minimalist interior with curved counters, light wood finish, backlit mirrors, and neutral chairs; plants and bottles decorate the right wall, embodying an Outside In aesthetic reminiscent of Nature of Things SoHo.

Events like artist residencies, product launches, and cultural gatherings are planned to animate the space. This establishment does not merely showcase products; it invites conversation and community within SoHo’s bustling retail landscape.

Source: design-milk.com

Frequently asked questions

What is unique about the retail space at 31 Crosby Street?

The retail space at 31 Crosby Street features an immersive concept combining light, nature, and community spaces. It integrates a fragrance gallery, coffee shop, and a hidden garden, offering a holistic multisensory shopping experience.

Who collaborated on the design at 31 Crosby Street?

Carisa Janes, the founder of ‘Hourglass Cosmetics,’ collaborated with Shanghai-based ‘F.O.G. Architecture’ on the design of the 31 Crosby Street retail space, marking the studio’s first project in the United States.

What are some unique features of the ‘Outside In’ section?

The ‘Outside In’ section utilizes light as its main material with a coved ceiling, circular oculus, and varying lighting that shifts in color and intensity, enhancing the shopper experience with dynamic moods.