Four-story building showcasing Laneige's architecture and skincare fusion experience.

Inside Laneige’s Four-Story Seoul Flagship: A Bold Fusion of Architecture and Skincare Science

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Written by Seth Sebastian

2026-09-17

Laneige’s flagship store in Seoul redefines the beauty retail experience by harmoniously blending architecture and skincare. Spanning four stories, this innovative space transforms the Korean skincare brand’s personalized services into captivating architectural experiences. Conceived by PlayLab, Inc., the store features striking installations, including a dynamic red tube spiraling through the floors and extending skyward, ensuring each level offers a unique encounter.

Visitors interacting with touch screens for skincare guidance.

The art of discovery

Laneige’s approach intertwines skincare science with customization. Instead of conventional product displays, the Los Angeles-based design firm crafted environments that encourage interaction and discovery. “Our goal was to make each floor a unique experience,” says Jeff Franklin, co-founder of PlayLab.

Store patrons examining products on intricately designed display units.

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Elegant white staircase connecting different floors of the Laneige store.

Bespoke design and skincare on a grand scale

Three primary experiences highlight Laneige’s products as customizable services. Visitors can personalize a Lip Sleeping Mask with 10 scents creating up to 45 combinations, select from 150 Neo Cushion Glow shades via a one-on-one color consultation with robotic production, and receive AI-powered skin readings for tailored Cream Skin formulations. This intricate fusion of design and beauty elevates the brand’s approach to a new level.

Captivating wall artwork integrated into the store's architectural design.

The architectural design amplifies these intimate interactions. The red tube introduced in the lobby creates a visual journey through the building, linking its diverse spaces. Inside, materials like stone, metal, plaster, and lacquer frame interactive installations, mirroring the brand’s clean, scientific aesthetic. The integration of these elements within the store setting creates a seamless narrative that enhances the customer experience.

Shoppers browsing skincare selections in a stylish, modern environment.

Navigating visual competition

Located in Seoul’s bustling Myeongdong shopping district, the flagship faces a lively visual landscape. PlayLab responded with a facade of blue tiles, offering a clear, bright contrast. Soft attachment-like forms punctuate the exterior for seasonal decorations, maintaining visibility of the pale interiors from outside.

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Various Laneige products displayed in a structured manner on shelves.

Focus on personalization

Despite its architectural boldness, the flagship’s design directs attention to the personalized products themselves. By scaling customization processes to architectural dimensions, PlayLab creates an immersive shopping experience where design and skincare guide the narrative.

Cosmetic consultations taking place in a minimally decorated setting.
Elegant facade of Laneige's flagship store in Seoul, with glass panels.
Sample room with skincare testers and small tables for customer use.
Interior of Laneige store featuring a spacious lobby and welcoming area.
Customers exploring skincare products in a well-lit Laneige store area.
Display of sophisticated skincare products on polished wooden shelves.
Visitors engaging with interactive skincare customization tools on digital screens.
Minimalist seating area within the Laneige store, with modern furniture.
Close-up of Laneige skincare products arranged on a white counter.
Staff assisting customers in selecting personalized skincare products.
Architectural ceiling design featuring ambient lighting in the store.
Virtual reality skincare experience booth within Laneige store.

Sources & Links

Source: design-milk.com

Frequently asked questions

What unique design feature connects the store’s levels?

The store features a dynamic red tube spiraling through the floors and extending skyward, creating a visual journey through the building and linking its diverse spaces.

How does Laneige personalize skincare products in the flagship store?

Visitors can personalize a Lip Sleeping Mask with 10 scents creating up to 45 combinations, select from 150 Neo Cushion Glow shades via a one-on-one color consultation with robotic production, and receive AI-powered skin readings for tailored Cream Skin formulations.

How does the facade of Laneige’s flagship store stand out?

PlayLab responded with a facade of blue tiles, offering a clear, bright contrast in the bustling Myeongdong shopping district, with soft attachment-like forms for seasonal decorations ensuring visibility of the pale interiors.